Shipping & returns
SHIPPING
We ship worldwide.
All prices are final.
Orders are dispatched via express courier service.
Shipping rates
Canary Islands — 10€
Spain (mainland) — 15€
European Union — 20€
Rest of world — 35€
This rates reflect regional logistics and handling.
EU orders include applicable taxes and duties.
Orders outside the EU may be subject to import taxes upon arrival. These are not included and remain the customer´s responsibility.
If an order is returned due to unpaid customs or import fees, shipping and return costs cannot be refunded.
RETURNS
Returns or exchanges can be requested within 14 days of delivery.
Contact: online@weargonzales.com
Non-returnable items:
– Made-to-order garments (size exchange only)
-Underwear and bodysuits (hygiene)
All items must be unused and returned in original condition with tags and packaging.
Return shipping costs are covered by the customer. Original shippings costs are non refundable.
We recommend tracked shipping. Keep proof of postage until your refund is confirmed.
Refunds are processed within 5 working days of receipt.
Additional shippings costs for exchanges are the responsability of the customer.
